Frequently Asked Questions
Help Centre
How can we help you?
Can't find the answer here? Reach us at [email protected] or WhatsApp us at +94 71 6 963 963.
Shipping & Delivery
Yes! We offer free standard shipping on all orders within Sri Lanka — no minimum spend required. Every order ships free, no exceptions.
Standard Shipping (Free): 5–7 business days from the date of dispatch.
Express Shipping (LKR 400): 2–3 business days from the date of dispatch.
Orders are processed and dispatched within 1–2 business days of placement.
Currently we ship within Sri Lanka only. International shipping is something we're actively working towards — follow us on Instagram to be the first to know when it launches.
Yes. Once your order is dispatched, you'll receive a confirmation with your tracking details via email and SMS. You can also reach our team on WhatsApp for a live update on your delivery status.
Orders & Payment
We accept Cash on Delivery (COD) for all orders within Sri Lanka. For card payments (Visa, Mastercard, Amex), our team will send you a secure payment link within 24 hours of placing your order.
Orders can be cancelled or amended within 2 hours of placement by contacting us at [email protected] or via WhatsApp. Once the order is dispatched, changes are no longer possible.
Absolutely. All card transactions are processed via a secure, encrypted payment link. We never store your card details. Our checkout is SSL-secured end to end.
Yes. As soon as your order is placed you'll receive an email confirmation with your order number and summary. Please check your spam folder if it doesn't arrive within a few minutes.
Returns & Exchanges
Exchanges are accepted within 7 days of purchase. Items must be unworn, unwashed, and returned in their original condition with all tags attached. Please note that courier charges for returning items are borne by the customer. See our full Returns & Exchanges page for details.
Contact us at [email protected] with your order number and reason for the return/exchange. Our team will guide you through the process and provide the return address.
Products & Sizing
We offer both Regular Fit and Oversized styles. Our Size Guide has detailed measurement charts and fit notes for each style. When in doubt, we recommend sizing up for a more relaxed look or sizing down for a fitted feel.
For best results, machine wash cold on a gentle cycle, inside out. Avoid bleach. Tumble dry on low or lay flat to dry. For printed tees, wash inside out to preserve the print. Iron on low heat if needed.
New arrivals drop every Friday. Some limited-edition pieces are not restocked once sold out. We recommend adding items to your wishlist and following us on Instagram so you never miss a drop.